FAQs

Will my order be reimbursed if I cancel?

Depending on our partner's policy, bookings are either fully refundable, partially refundable, or non-refundable.

You can refer to the cancellation policy on the experience page below the Location and Provider sections, or on My Booking page. If you need more details about the cancellation policy, click on "cancel booking" once for the exact policy to be displayed.