FAQs

Frequently Asked Questions

The voucher can be downloaded from the final confirmation email or by accessing My booking. Please check if it's a mobile voucher or needs to be printed out beforehand.

You can find what is included or excluded from your activity on the detail page, if you have already booked, you can click on the event image present in your email confirmation. If you have any hesitations, you can always contact us.
Unless indicated otherwise in the event page, you can add up to 15 tickets per event per reservation. Please note that this is subject to availability.
Daily Boat Trip Club accepts all major international credit cards, and guarantees the highest standards of security and control. In addition, as a crypto currency only USDT is accepted.

Once your cancellation is confirmed, it may take up to 10-15 working days to receive your refund if you've paid by card. If you've paid, the refund should be immediately visible in your account.

Sometimes, refunds can take longer in high season or due to international money transfers. If you haven't received your refund within 30 days, please contact us.

With an open ticket, you can enter a museum, exhibition or any other attraction during operating hours, without having to decide a specific day and time. The day ticket is valid for the whole day that you reserve, without a specific time, while the reservation ticket is valid only on the day and the time that you select during the purchase.

Check the validity info on your ticket.

You can find the approximate duration time of the tour on the detail page. Please keep in mind that duration time is an approximate and may vary depending on weather, port traffic etc.
Your credit card will be charged immediately upon booking confirmation. If the local tour operator does not accept your booking, the charged amount will be credited back to the account from which the charge was drawn at no extra cost.
You will find the latest information regarding your meeting point in your voucher, make sure to download it again from the website or your email confirmation a new version of it the day before the excursion to get all the updated information. There you will find a map and, above it, the exact address with indications.
If you booked a ticket with an entry time, this means that the boat has a limited capacity and that your entrance is guaranteed at that time.